REFUNDS POLICY

  • PLEASE READ CAREFULLY OUR REFUND POLICY
  • Pending refund eligibility, if you do not wish for your child or children to continue with any of our programs you must contact Accelerate Football by emailing info@acceleratefootball.com.au.
  • Under no circumstance will a cash refund be issued.
  • All credit or postponement of enrolment provided by Accelerate Football must be used for the original participant only within 12 months of the date of issue and cannot be used in conjunction with any other promotion.
  • Each program carries a $25 non-refundable fee to register for our programs. This fee shall be considered part of the total program cost and not an additional fee on top of the program fees.
  • Refund requests received within 14 days of program commencement will be refunded in full, less the $25 non-refundable deposit.
  • Beyond the 14-day grace period, only extenuating circumstances will warrant a refund, determined on a case-by-case basis by Accelerate Football Directors. If a refund is granted, the total amount of the refund will reflect reductions for training sessions already attended as well as a $25 non-refundable deposit fee. The non-refundable deposit fee is to cover lost revenue caused by your removal of a training spot in a limited space program.
  • Refunds on uniform fees or exchanges are to be arranged directly with NextPlayer.
  • For any program that has been cancelled due to poor weather, coach or training venue unavailability, we will do our best to reschedule makeup sessions through an extension of the program where field availability and staffing allow. Makeup sessions will be communicated to parents and guardians via a text message, email and/or Accelerate Football social media platforms.

In completing your child's registration and enrolling in one of our programs, you acknowledge and agree to the Refund Policy.
Accelerate Futsal Pty Ltd is a registered business and online merchant located in Canberra, ACT Australia.